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Airline review: Qantas launches new flight path from Auckland to New York

Flights from Sydney to New York are back, with a brand new stopover.

After a Covid-induced three-year hiatus, Qantas has relaunched its flights from Sydney to The Big Apple – but this time around they feature a brand new stopover to make the whole trip a little easier for travellers.

Qantas Flight QF3 Auckland to New York background

Flights from Sydney to New York are back, baby, and now they’re helping travellers avoid the chaos of the dreaded LAX airport.

Aussies can now stopover in New Zealand; the country welcoming their first Qantas flight to a major international destination in over two decades.

guests at the check-in counters, Qantas Flight QF3 Auckland to New York
Head to the check-in counters before departure.

The route

The launch of QF3 marks a new route for Qantas, with a stopover in New Zealand’s Auckland airport before it’s straight on to New York. Beginning with three flights a week (increasing to four from October), more than 1800 seats will be available on the route each week.

Why the change? According to Qantas CEO Alan Joyce, who was at the airport for a media conference before the inaugural flight, it makes it easier for Australian travellers to get there.

the flight crew of Qantas posing for a photo
This is your sign to board the next Qantas flight to New York.

“Flying via Auckland makes it easier for travellers from all parts of Australia to access New York," he said, “with the choice of 11 daily flights across the Tasman from Sydney, Brisbane and Melbourne".

a window seat, Qantas Flight QF3 Auckland to New York
Grab a window seat and enjoy the view. (Image: Kassia Byrnes)

The aircraft

Qantas chose the Boeing 787 planes for this new route because they had comfort in mind.

“Offering more room and fewer seats than most of our competitors, the cabins onboard these aircraft have been designed with long-haul travel in mind," said Joyce. Besides that, the plane also has engines that can fly a little further, and the flight path has been perfected to get the fastest route.

the crew of Qantas Flight QF3 Auckland to New York smiling at the camera
The members of the flight crew are all smiles.

Class and seat

Business, seat 11K.

Dare I admit this is my first Business Class venture? I am instantly hooked. You can be upright, lying flat or anything in between thanks to the thorough adjustment settings. You can also sort out your lumbar support and, my personal favourite, get a little back massage when your back is going numb from sitting down too long.

a window seat inside the Qantas Flight QF3 Auckland to New York
The window seat has got more legroom.

Duration

We had an actual flight time of 15 hours and 8 minutes (plus around three hours to get from Sydney to Auckland).

pre-departure area at the Auckland airport
Get on the next Qantas flight.

Check-in

Check-in is open online 24 hours before departure time, although don’t be surprised if you’re required to check in at the counter, open three hours before departure.

a guy standing at the check-in counter for Qantas Flight QF3 Auckland to New York
Make sure to check in before boarding.

Lounge and pre-departure

The Qantas Lounge at Auckland airport leaves room for improvement (especially if you started in the gorgeous Sydney port), but it has everything you need. Find food, beverages, powerpoints and comfortable chairs.

However, to match the new Auckland to New York flight, an upgrade is in the works to turn it into more of a luxury pit stop to rival other airports. No exact open date has been given, but it’s expected to be ready later in 2023.

the pre-departure lines at the airport, Qantas Flight QF3 Auckland to New York
The Qantas flight was hassle free from check-in to boarding.

Food and wine

Neil Perry continues his relationship with Qantas, so the menu is still uncharacteristically delicious for plane food. To celebrate this new route, however, New York-inspired menu items had been added.

The menu was made to be tailored according to your personal tastes, with four courses and up to four options on each.

As a vegetarian, I had to skip the caviar apperitivo, but I started with the potato and leek soup, moving on to sesame-baked eggplant. Both of these courses were absolutely not ‘plane food’. I’d be perfectly satisfied if I’d been served that in a restaurant in New York itself. I finished with a cheese plate, because how could you not?

In business, there was also a range of snacks (from peckish to substantial) that could be ordered at any time, and breakfast was able to be ordered ahead of time by filling out a form. Add to that a decent wine, beer and liquor list as well as soft drinks and juices.

a plate of food served inside the Qantas Flight QF3 Auckland to New York
Find something on the menu to snack on. (Image: Kassia Byrnes)

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Entertainment and amenities

The world is oddly hooked on the pyjamas provided by Qantas to Business Class passengers, and they just got a makeover. In celebration of this new flight path, limited edition pyjamas (and an amenity kit) have been designed by Rebecca Vallance.

The kits provide the essentials – socks, lip balm, creams and a toothbrush kit (always a lifesaver).

There’s no wi-fi on board as of yet, although Joyce promised there would be free high-speed wi-fi coming as more satellites were launched in key countries around the world.

There was a wide range of movies available, though the new ones weren’t particularly inspiring. The TV selection was better, and you have to love when they have full seasons available to binge. There was a feature to watch your movie at the same time as another seat on the plane.

A whole section for kids’ entertainment would have kept the young ones entertained, and a small selection of games for all ages were available.

the amenity kit for guests boarding Qantas Flight QF3 Auckland to New York
Get your own amenity kit.

Luggage

The standard luggage allowance for business class is 40kg. It does increase for Qantas Club and Silver and above Frequent Flyer members.

You can also have two carry-on bags at a max of 10 kilograms each.

a luggage, Qantas Flight QF3 Auckland to New York
The standard luggage allowance for business class is 40kg.

Rating

4/5. Service was amazing, as was the food. Wi-fi would kick up this rating, as would a better movie selection.

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