Norwegian Viva review: Is this the ultimate cruise experience?

This contemporary ship is a continuation of the innovations that the company has bet the farm on. Here is what we found.

When one is lucky enough to be among the first to review the maiden voyage of a new class of ship, Norwegian Prima, does it make sense to jump on the identical twin Norwegian Viva? Well sure it does. Inevitably lessons learnt from the first reiteration lead to small tweaks and improvements on the second.

This review is more dedicated to Norwegian Viva but should be read in conjunction with my original review of Norwegian Prima for a more rounded overview of the Prima Class ships and whether they will suit you.

What we loved

Norwegian Cruise Line (NCL) have two clear differentiators when it comes to their competitors in the mid-scale large cruise market; namely Royal Caribbean, Celebrity, Princess and Holland America (they all suit different travellers).

The onboard entertainment is outstanding and the wellness offering via the spa is seriously well executed. Add the busy, full itineraries and the NCL market position becomes clearer.

the Haven sundeck onboard the Norwegian Viva ship — *Norwegian Viva* is a tranquil oasis at sea.

The internal aesthetic is relaxed, contemporary beach vibes, with cosy nooks and crannies perfect for unwinding with a book while watching the sea go by. Favourite diners offer a homely and comfortable atmosphere for a relaxed meal – You can also read our review of Norwegian Prima’s restaurants, bars and lounges to get a comprehensive overview of the Prima Class dining experience.

Here are more specific details of what we loved onboard Norwegian Viva.

1. Mandara Spa Thermal Pass – Deck 16

The spa onboard Norwegian Viva (and all Prima Class ships) is a true highlight. The magic lies in the entire space, which can be accessed with a thermal pass or after enjoying one of the many spa treatments. There are more steam and heat rooms than one thinks possible.

Choose between three saunas – charcoal, infrared or traditional Finnish plus a salt room, steam room and an ice room when things become too hot and sticky. And to finish it all off the warm floatation salt pool and vitality pool. After all that sweating, freezing and warming, the Thermal Lounge is an oasis where you can relax on heated lounges in peace and quiet.

recliner lounges at the spa onboard NCL Viva — Chic lounges add to the indulgence.

There is an extensive list of spa treatments available. From the stock standard Swedish, deep tissue or bamboo massages (being slapped around like a piñata with bamboo sticks) to facials, pedicures, manicures and body wraps. Things can get a little more serious with injectable cures for wrinkles from Dysport and teeth whitening.

The rates for a Thermal Pass do vary cruise-to-cruise but if you are seeking to relax, then the investment is worth it.

the spa steam room onboard NCL Viva — The spa has a range of wellness experiences including a steam room.

2. The Local Bar & Grill Rubens Sandwich – Deck 8

As a devotee to the Rubens, the Viva Rubens at the Local Bar & Grill are the best at sea, no debate. This was my bolt hole for breakfast, lunch and a late-night snack. The bar area is great for a post-excursion drink or to watch any sporting events that may be happening whilst on the cruise.

3. Canvas by U Painting Class – Deck 7 (Hasuki)

This is a great one-hour activity on sea days, similar to Pinot and Picasso or Paint and Sip, but without the booze. Paints and canvas are supplied and a great deal host of fun that gets the brain into a different space. Plus you create your own little keepsake, a canvas to take home.

There were two classes on offer at $35 USD: palm trees or hearts.

a look inside Hasuki dining space onboard NCL Viva — Hasuki offers a creative space for art enthusiasts.

4. Los Cabos – Deck 8

This Mexican eatery is a glorious space with killer ‘margs’, quality TexMex favourites (fajitas are our fave) and vibrant decor.

5. Indulge Food Hall – Deck 8

I do love the food hall for convenience and variety. It is a series of stalls hailing from all corners and cuisines of the world. Mix Indian with Texan BBQ, Spanish Tapas, Asian noodles or Middle Eastern rotisserie. Order from the iPad and the food comes straight to you. Grab a seat at the outdoor Soleil Bar for the prime outdoor experience on board.

the seating area at Spanish Tapas, Indulge Food Hall, NCL Viva — Pull up a chair and feast on Spanish tapas.

6. Rumours Fleetwood Mac Tribute in the Syd Normon Pour House – Deck 7

This rocking 45-minute show is part drama and part sing-a-long to some of the most recognised songs of the 20^th century. The onboard band energetically tells the story of the affairs, divorces and relationships that were the backdrop to making one of the undisputed greatest albums of all time, Rumours.

The show is nothing short of brilliant, one of the two best I have seen on board a cruise ship, and true to Norwegian’s dedication to incredible contemporary entertainment. The other is the Fab Four tribute in The Cavern Club on board Norwegian Bliss. Yes, Norwegian’s entertainment for the Boomers and Xers is outstanding.

Tip: The shows are very popular so arrive at least 40 minutes before grabbing a seat and a drink.

7. Go Karts – Deck 18

Yes, go-karts are fun. Always. Every day.

Just a pity I didn’t have the kids with me.

the NCL Viva Speedway at sea — The first three-level race track at sea.

8. Ibiza dance party, Improve Theatre – Deck 7

Walking out of the Rumours show and into the Ibiza dance party was a clutch move to hold onto my youth, but one that I thoroughly appreciated. Think: fluoro glow sticks and 90’s dance bangers and you are on the money. Thankfully I was taking the photos and not in any.

9. Vibe Beach Club

I don’t mean the adults-only Vibe Beach Club on Deck 17 but the overall vibe of Norwegian Prima and Norwegian Viva ships. The cool, luxe beach-side retreat aesthetic works and it does feel like a more upmarket experience. For me, a relaxing holiday should be in places that are better than home and the design, furnishing, colour palette and finishes definitely make you feel you are on a luxe vacation.

a couple enjoying drinks by the pool at Vibe Beach Club, Norwegian Viva — Relax in style at Vibe Beach Club.

10. Observation lounge – Deck 17

My number one piece of advice for new cruisers on a ship of this size is to “find your quiet space". If you do not have a thermal pass and access to the Thermal Lounge in the Mandara Spa then this is your space.

A library with comfortable lounges and a few tables for snacks with tea and coffee and then a bar for an afternoon beverage, this is the most tranquil and peaceful corner of the ship outside the spa.

11. The Haven

Okay, so having experienced The Haven on sister ship Prima, we know these are a highlight for luxury travellers. We did look enviously at the private lifts, pool terrace and restaurant.

the Haven seating area, NCL Viva — Norwegian Viva Haven Lounge is located on Deck 16.

What we would change

Firstly, I should confess that moving from The Haven, with all its associated benefits and perks on Norweigian Prima, to a Balcony Suite on Norwegian Viva feels like a big step down. The difference should not be underestimated—it is not like moving from Business to Economy class on an aircraft. It’s more akin to moving from a private Embraer jet to premium economy. Norwegian is far from an economy product, but The Haven offers an experience that’s well beyond Business class.

So, for clarity, my comments here are not looking way down from the heady heights of The Haven on board Norwegian Prima to the standard experience I had on Norwegian Viva, but on a like-for-like comparison to other products in this class and price point. I’ve compared the accommodations in more detail in my review of the rooms and suites on Norwegian Prima.

the pool at The Haven, NCL Viva — The Haven sundeck feels like your own private pool.

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1. Outdoor premium space comes at a premium

Premium open-air spaces on ships of this size are the aft and stern. On Norwegian Viva (and all Prima Class ships) the aft Deck 17 is the Vibe Beach Club, a magnificent adults-only retreat with a great bar, cabanas, banquettes and lounges. But it is only available to those who have purchased a pass.

The deck 16 is aft is The Haven pool deck, available only to those guests of the Haven. In the stern is the aforementioned library-like enclosed Observation Lounge.

So for those looking for some outdoor fresh air, this leaves the concourse on Deck 8 and the central pool area of Deck 17, which as I explain below is not as inviting as one would hope.

sun lounges at the Vibe Beach Club, NCL Viva — A deck fitted with sun lounges that beckon.

2. Pool Deck – Deck 17

Norwegian Prima Class ships disperse the pools and sun-lounging for the majority of passengers between Deck 8 and Deck 17 with The Haven’s pool deck at the aft of Deck 16. The pool area on Deck 8, known as Infinity Beach, is compact, but the infinity-edge pool on the side of the ship is fantastic. It effectively moves some of the sun-worshippers to the lower decks.

The challenge is the larger pool area on Deck 17 is that it is enclosed by the waterslide structures and go-kart track making the space feel smaller and more crowded.

a woman relaxing in the Infinity Beach pool area, NCL Viva — Station yourself by the serene pool.

3. Surfside Grill – Deck 17

Surfside Grill is a buffet that’s on the smaller side. This was not a problem for me as I headed straight to The Local Bar & Grill or the Indulge Food Hall.

Who will love it

Norwegian Viva suits older families or the young at heart who want full itineraries and great entertainment at night. Older families for the go-karts, the Galaxy Pavillion and the packed itineraries.

The young at heart who want to see the world during the day can enjoy a curated wellness program and then some contemporary entertainment that reminds them of their youth.

the Galaxy Pavilion onboard NCL Viva — The indoor gaming complex is where the action happens.

Norwegian Viva Details

Itineraries

Norwegian Viva will be sailing the Caribbean and Eastern Med (Greece to Turkey) circuits in 2025 and 2026. The Caribbean season runs from November to April, and the Mediterranean season operates from April to November.

Five Free at Sea promotion

The new More at Sea™ package is a great opportunity to drive your holiday budget further. This will offer unlimited premium drinks, more elevated dining options, high-speed wi-fi, and US$50 credit for shore excursions at every port.

the Norwegian Viva ship sailing across Lisbon — *Norwegian Viva* sailing through Lisbon.

Wellbeing means different things to different travellers. Here’s how to pick a hotel that gets it right for you.

The best wellness holidays aren’t necessarily spent wrapped in a spa robe. Sometimes they’re found around a dinner table in Cambodia, on a hiking trail in New Zealand or after finally beating jet lag on the other side of the world. The hotel you choose is what makes them happen.

1. Easy access to good food

meals from Novotel Bangkok Sukhumvit 20 — Taste delicious meals at Novotel Bangkok Sukhumvit 20.

One of the quickest ways to derail healthy habits on holiday is to spend half of it working out where to eat instead of digging into the culture around you. Thankfully, Novotel has done much of the hard work already, with chefs building menus that lean into the flavours, ingredients and traditions of each destination.

In Sihanoukville, Cambodia, Korkor soup – often dubbed ‘Cambodian ratatouille’ – sits alongside raw blue crab dressed with lime and chilli, best enjoyed with views across the Gulf of Thailand.

In the lovingly chaotic city of Bangkok, the presence of food cranks up the sociability. At Novotel Bangkok Sukhumvit 20, you can settle in with mango sticky rice and stranger-turned-friends beside the pool at Sky on 20 rooftop bar, or bring them along to tackle river prawns and stir-fried crab with holy basil at the buzzing Crab Paradise Dinner Buffet.

Then Novotel Dubai Al Barsha welcomes you with a laidback twist on the level of indulgence the Middle Eastern city is best known for up on Deck Se7en. Looking towards Burj Al Arab, the rooftop lounge has everything from Mediterranean-style dishes like seabass ceviche to Italian prosecco sundowners.

At the other end of the scale, in the hills that surround the Novotel Bali Ubud Resort, calm comes from nature. At Siralada restaurant, Balinese traditions shape the menu while thunder rumbles over the surrounding jungle – proving the setting is as nourishing as the food itself.

While at Novotel Nha Trang, chef Kieu Thi My Hanh and her team showcase Vietnam’s knack for balancing freshness, texture and fragrant herbs. Pho remains a favourite, while seafood salad with pomelo and mango brings those flavours together in one bright dish.

It’s all an approach backed by partnerships with expert food creators such as Alfie Steiner, whose plant-forward recipes prove healthy food should never taste plain.

2. Better sleep options

Novotel Bali Ubud Resort room — Sleep deeply with Novotel.

There are few travel experiences more disappointing than arriving in a new country, determined to seize the day, only to fall asleep fully clothed by 3pm.

For Australian travellers, jet lag is often an unavoidable part of the journey. That’s one reason Novotel runs sleep-focused initiatives that help guests adjust quickly without compromising on health. We’re talking partnerships with Sydney-based sleep specialist Olivia Arezzolo, known for her advice on everything from better sleep habits to beating jet lag, alongside features like pillow menus, in-room yoga content and tailored sleep guidance.

The sooner you’re operating on local time, the sooner you can get back to more pressing matters – like deciding which spa treatment to book.

3. More ways to move

woman hiking around queenstown new zealand — Stay at Novotel Queenstown Lakeside and explore local hiking trails. (Credit: GettyI mages/ naruedom)

Every place in the world has its own way of getting you moving: whether that’s hiking up ice-bitten mountains before a sauna or gentle stretching by the pool before a facial. From fitness centres to spas, Novotel recognises that wellbeing rarely looks the same.

At Novotel Queenstown Lakeside, activity is inescapable. Here, hiking trails, ski fields, bungee jumps, and white-water rafting have made the region famous. The hotel’s location on the shores of Lake Wakatipu means less time spent organising yourself and more time out there experiencing them. To top it all off, you can book a private hot tub for the evening before heading back into the wilderness tomorrow.

Bali, of course, takes a softer approach. At Novotel Bali Ubud Resort or Novotel Bali Nusa Dua, movement is less about conquering a mountain and more about a dance class between the tropical gardens and lagoon pools. Afterwards, the spa takes over, with traditional treatments like a Lulur body scrub: a combination of rice, turmeric, sandalwood, ginger and jasmine that’ll soothe muscles already relaxed by the Balinese heat.

4. Better connections

Kids will love a stay at Novotel Sharm El Sheikh.

One of the best things about travel is that it gives your family stories you’ll be telling for years. Novotel helps create them with activities that bring everyone together, whether that’s trying something new, learning a local skill, or simply spending more time together.

Go for a distinctly Thai twist at Novotel Phuket Vintage Park, where many of the family activities draw on local culture. Kids can try everything from beginner Thai boxing and language lessons to umbrella painting and – a pastime beloved by children the world over – pool foam parties. Everyone is welcome to join in, whether that’s getting splashed, covered in paint, or simply watching their children discover a new side of Thailand during the dedicated Family & Kids Day.

A different adventure awaits at Novotel Sharm El Sheikh. Kids could be perfectly content with discos, drawing classes and new holiday friends, but the Red Sea has other ideas. Sitting on the edge of Naama Bay, days here might involve snorkelling colourful reefs, taking a boat trip to Ras Mohammed National Park or heading into the desert by quad bike or camel for a Bedouin-style dinner beneath the stars.

5. Location is everything

Surin Beach, Choeng Thale, Thalang District, Phuket, Thaiföld — Explore Phuket’s gorgeous beaches. (Credit: Bence Biczo)

Everyone’s idea of wellness looks a little different. With more than 600 hotels across 65 countries, Novotel gives guests the freedom to choose the destination that suits them best. Whether that’s a beachside escape in Phuket, an alpine expedition in Queenstown or a city break in Bangkok, there’s a good chance a Novotel isn’t far away.

All that’s left? Choosing your version of wellbeing.

Discover stays to inspire your everyday at novotel.accor.com.