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Hotel review: Virgin Hotels New York City

A look inside Virgin Hotels New York City.

There are more great hotels in New York City than in entire countries, so can the famous Virgin brand make an impression in this hotly contested hotel scene?

Virgin Hotels NYC back story

The seventh in the Virgin Hotels portfolio (the first opened in Chicago in 2015), the New York outpost launched in early 2023.

Virgin Hotels NYC plays to the Richard Branson brand’s strengths; a vibrant colour aesthetic that adds an energetic ambiance to the rooms, bars, restaurants and lounges yet avoids becoming a caricature of an ageing billionaire’s struggle to remain relevant (and youthful) by just trying a little too hard to be edgy.

the living room at the Richard's Flat, Virgin Hotels NYC
Virgin Hotels NYC plays to the Richard Branson brand’s strengths.

The signature experience for guests (and us) is falling asleep gazing at an illuminated Empire State Building, pinching yourself and then waking to the same daylight view and realising it was not a dream.

Virgin Hotels NYC is perfect for solo travellers, couples and the bleisure traveller (business and leisure – yes we hate the term too but it has become accepted terminology despite our resistance). In short, despite the very cluttered New York hotel scene, Virgin Hotels NYC is a welcome addition.

sunset view from the Penthouse, Virgin Hotels NYC
You’ll pinch yourself as you look out over the city.

First impressions

The striking Virgin logo towers over the entrance and being New York, you probably miss the slim silver 39-level tower which houses the 460 guest rooms and suites as the Uber or taxi deposits you at the curb on W30th St.

the Virgin Hotels NYC building exterior
Spot the striking Virgin logo outside.

The lobby is compact and relatively low-key. Three standalone check-in desks in front of a large digital artwork greet guests at the entrance. A few lounges are available for those waiting for other guests but as there is no food and beverages available in the lobby, it is largely a pragmatic transient space, accentuated by a check-in agent who is a little disinterested.

a digital artwork on display at the junction of Virgin Hotels NYC
A large digital artwork greets guests on arrival.

The real Virgin personality is found on level three at Everdene, the social centre of the hotel. Deep lush velvety red and blue sofas accompany a carefully curated colourful bar, restaurant and lounge; during the day it is a relaxed modern eatery and by night, a lively NY restaurant and bar.

the Everdene bar and restaurant at Virgin Hotels NYC
The vibrant Everdene is on the third floor.

The room

Chambers if you please! Like all Virgin experiences, Virgin Hotels give the mundane a more distinguished and inviting tongue-in-cheek name – Upper Class for business class on Virgin Atlantic and Sailors for passengers on Virgin Voyages.

the city view from Chamber King room, Virgin Hotels NYC
Soak up the city view from the Chamber King room.

Our Chamber King, on the 15th floor, makes the most of the modest space typical for Manhattan. The entrance leads to the bathroom facilities, storage, vanity and a snug makeup table with an illuminated mirror, referred to as the dressing room by the Virgin Hotel crew. The walk-in rainfall shower is spacious and great for a post-24-hour flight rejuvenating soak.

the bedroom suite with bathroom in the Chamber King room, Virgin Hotels NYC
The dressing room is a delightful space.

But it’s the floor-to-ceiling windows of the Sleeping Lounge that create a great sense of space and make the most of the Manhattan vistas. Split from the dressing room by a sliding full-length mirror door for privacy, it features a signature red mini SMEG fridge and a nifty lounge with a table joined to the bed base that forms a 1.5 seater sofa for working on a laptop or a lazy read.

the minibar at the Chamber King room, Virgin Hotels NYC
The minibar is complete with snacks and refreshments.

The king-size bed does dominate yet there is just enough room to move around the bed. And if you can secure the right room, you’ll have pinch-yourself views of the Empire State Building.

the living room at Richard's Flat
Take in incredible views of the city skyline from Richard’s Flat.

The facilities

Everedene serves breakfast, lunch, dinner, brunch and even a late-night sweet snack.

the bar and lounge at Everdene, Virgin Hotels NYC
Hit up Everdene any time of the day.

The breakfast menu traverses the healthy to the hangover cure and in our case, the Chef’s FV Breakfast Sandwich of poached eggs on bacon with melted cheddar and tomato relish was just the treat. It set us back US$20 ($30).

Equally, the nightcap with Burnt Fig Panna Cotta for US$11 ($16.75) is a sweet send-off to remember.

Everdene terrace at Virgin Hotels NYC
If the sun is shining, head outside to Everdene’s terrace.

The in-room mini-bar proudly declares the prices are “street", in other words, what you might pay at a corner store.

The spa was opening as we checked out and the rooftop pool was not on the agenda when the top temperature in January was 0°C… although we anticipate it being a splash of Virgin vivacious fun in summer.

Rooftop pool at Virgin Hotels NYC
While away the hours at Virgin Hotels NYC’s rooftop pool.

If your room doesn’t have the mesmerising views of the Empire State make a beeline for the 5th-floor gym and workout while gazing at NYC’s emblematic skyscraper.

the gym on the fifth floor of Virgin Hotels NYC
Make a beeline for the gym on the 5th floor.

The location

For NYC snobs, midtown is something to be poopooed but Virgin Hotels’ location on the southern edge of midtown and the western edge of uber hot hotel hood NoMad (north of Madison Square) made famous by the launch of ACE hotel in 2009, is really where you want to be.

the terrace suite at Virgin Hotels NYC
Admire the stunning NYC skyline from the terrace suite.

At the juncture of W30th and Broadway, Madison Square Gardens and Empire State are an easy stroll (and rooms on the eastern side of the hotel have magnificent views of the NYC icon).

sunset views from Virgin Hotels NYC
See the majestic NYC sunset from Richard’s Flat.

More importantly, the Herald Square subway station with access to eight different subway lines makes getting to most reaches of NYC relatively easy.

the times square view on top of Virgin Hotels NYC
Gaze at an illuminated Empire State Building from Virgin Hotels NYC.

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Our rating

4 stars – this is a great base for a NY stay with the right amount of personality and energy for those who love the New York buzz but do enjoy some downtime.

the Virgin Hotels NYC signage at the third floor patio
Virgin Hotels NYC is a great base for a NY stay.

What we loved

The smart room (ahm sorry Chambers) design and everything Everdene.

What we’d change

A greater sense of arrival.

Details

Virgin Hotel NYC
1227 Broadway
New York, NY 10003
(212) 213 0090

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12 grand journeys throughout North America

    Discover North America’s epic adventures — from Route 66 and Alaska cruises to Hawai‘i road trips, NYC culture, Mexico trails and more.

    1. Route 66, the Main Street of America

    Travelling with: Ricky French

    Sunset on Route 66 in the California Mojave Desert.
    Hit the open road and trace America’s legendary highway. (Image: Getty/Der_Thomasa)

    Dubbed the Main Street of America, Route 66 radiates serious main character energy, cemented into popular culture through everything from John Steinbeck’s novel The Grapes of Wrath to the Disney Pixar film Cars. Spanning nearly 4000 kilometres from Chicago to Los Angeles, the historic highway celebrates its centenary next year, a timely invitation to take the mother of all road trips along the Mother Road. Allow two to three weeks to tackle the full length, or bite off a smaller chunk at either end, cruising the dramatic deserts of California or the more pastoral landscapes of Illinois, lined with neon-lit diners, retro gas stations and quirky roadside attractions.

    2. Mexico’s Día de los Muertos

    Travelling with: Carla Grossetti

    emblematic catrina of mexico with flowers and necklace with sempasuchil flowers
    Celebrate life and honour loved ones in vibrant style. (Image: Getty/Fabian Pacheco)

    You might know Oaxaca as the birthplace of mole and mezcal. But the state in southern Mexico is also where the Día de los Muertos (Day of the Dead) began. Time your visit to coincide with the colourful holiday, on 1–2 November, which honours and celebrates loved ones who have passed away. Oaxaca is also Mexico’s Michelin-starred culinary capital, with 18 restaurants and a humble taco stand listed in the 2025 guide.

    3. Museum-hop in New York City

    Travelling with: Carla Grossetti

    The Guggenheim Museum’s iconic spiralling exterior, a highlight of North America Epic Adventures.
    Step inside and marvel at bold, world-class art. (Image: Damiano Fiore)

    Your map app will look like it’s been scattered with confetti after you’ve dropped pins on all the museums you want to visit in New York City. Must-sees are the Solomon R. Guggenheim Museum, the Metropolitan Museum of Art aka the Met, and the Museum of Modern Art. The American Museum of Natural History is also a draw. It’s also worth venturing into the boroughs to browse institutions such as the Brooklyn Museum, which has a huge permanent collection categorised by culture.

    4. The USA’s music scene

    Travelling with: Elizabeth Whitehead

    The Seattle skyline at night, aglow with city lights on North America Epic Adventures.
    Soak up skyline views and dive into the city’s coffee culture. (Image: Abigail Boone)

    If you’re a muso, chances are you’ve wanted to make a pilgrimage to the United States, the epicentre of so many beloved genres. Whether you’re head-banging your way around the Grunge Circuit in Seattle, chasing the twang of the pedal steel through Tennessee or bouncing between blues bars in the Mississippi Delta, the USA’s rich music culture has something that’ll strike a chord.

    5. Road-tripping Hawai‘i

    Travelling with: Carla Grossetti

    A woman surfing in Hawaii, gliding across turquoise waves on North America Epic Adventures.
    Catch the waves and ride Hawaii’s iconic swells. (Image: Ben Ono)

    Hawai‘i is one of the most diverse US states to road trip around. Of the six major islands to visit, the Island of Hawai‘i packs in everything from the snowy summits of Mauna Kea and Mauna Loa to black-sand beaches and lava fields frozen in the act of flowing forward. Change down a few gears on the island of O‘ahu, too, where you can find your own patch of sand on Waimanalo Beach. Visit poi and pineapple plantations. And hang ten on beginner-friendly waves on the North Shore.

    6. Cruising Alaska

    Travelling with: Carla Grossetti

    Explora Journeys ship cruising in Alaska.
    Sail past glaciers and spot whales in pristine waters.

    Seeing Alaska from the sea allows you to cover a lot of distance quickly. This immersive frontier now beckons more than ever before with Explora Journeys adding the American state to its global destination portfolio. Best of all are the pre-and post-journey immersions that connect the luxury of a cruise onboard Explora III with the rugged grandeur of the Alaskan interior. UnCruise Adventures also weaves in access to remote national parks, legendary wildlife corridors and authentic cultural experiences on its Alaskan itineraries.

    7. The Wixárika Route in Mexico

    Travelling with: Elizabeth Whitehead

    People journeying through the Wixarika Route.
    Journey deep into sacred Huichol traditions and art.

    For generations, the Indigenous Wixárika People of Mexico have walked a sacred path known as Tatehuarí Huajuyé, or ‘The Path of Our Grandfather Fire’. The annual pilgrimage route spans 500 kilometres, taking in significant sites in Wixárika spirituality and cosmology. The route passes through the deserts, mountains and forests of northern Mexico before reaching Wirikuta, believed to be the place the sun first emerged. The route is a living cultural landscape of Indigenous culture pre-Columbian influence and, in July this year, was formally inscribed into UNESCO’s World Heritage List.

    8. Drive the Iceberg Coast in Canada

    Travelling with: Carla Grossetti

    Iceberg off the east coast of Canada
    Chase icebergs along Expedition 51 on Canada’s east coast. (Image: Canadian Tourism Commission/ Chris Hendrickson)

    Download the icebergfinder.com map to better plan your road trip along Canada’s Iceberg Coast. The new highway, which has been nearly 25 years and CAD$1.1 billion in the making, threads through the country’s pleated coastlines around Quebec, Newfoundland, Labrador, Nova Scotia and New Brunswick before looping in the French islands of St Pierre and Miquelon. As well as chasing icebergs along Expedition 51, travellers will have the opportunity to engage with cultures that have thrived in the pristine provinces for thousands of years.

    9. A foodie tour of Nova Scotia

    Travelling with: Katie Carlin

    Lunenberg Nova Scotia
    Try lobster rolls in Lunenburg on the east coast of Canada in Nova Scotia. (Image: Natalia Kvitovska/ Unsplash)

    World-famous for its lobster, Nova Scotia is a Canadian province best savoured through its culinary clout shaped by sea and terroir. Bite into lobster rolls at historic Lunenburg’s Salt Shaker Deli & Inn and sip maple rum at Ironworks Distillery. Winery-hop around Wolfville’s rising vineyards (don’t miss Lightfoot & Wolfville). Take a maple syrup tour at Sugar Moon Farm near Earltown. And pull up a seat at waterfront Bar Sofia in Halifax, where Nova Scotia oysters aguachile arrive bright with cucumber, lime and pickled onion.

    10. Soak up the sun in the Caribbean

    Travelling with: Carla Grossetti

    Overwater bungalows off a beach in the Caribbean
    Experience the white-sand beaches and cerulean seas of the Caribbean on board a cruise.

    The Caribbean is on the radar for seasoned cruisers. And it’s easy to see why, with white-sand beaches, cerulean seas and swaying palms so picture-perfect they look AI-generated. Cruise with Windstar, Royal Caribbean, and Celebrity on its inaugural Xcel season to the Caribbean to enjoy action-packed excursions such as snorkelling coral reefs and shopping for local trinkets. And those sea days? Spectacular.

    11. Red Chair Hikes of Canada

    Travelling with: Kassia Byrnes

    Red Adirondack chairs overlooking Lake Minnewanka in Canada
    Take a seat at Lake Minnewanka, one of more than 400 red Adirondack chairs scattered across Canada’s hiking routes. (Image: Getty Images/ Autumn Sky Photography)

    No one appreciates the great outdoors more than Canadians, emerging from snow-covered winters to tread glacial rivers and snowshoe through forests, or to hike mighty mountains and wildflower-strewn valleys come spring. Along popular hikes around the country, more than 400 red Adirondack chairs have been placed in peaceful, breathtaking locations. What started as a social media contest now sees hikers soaking in classic Canadian lake and mountain vistas, overlooking historic sites or gazing down on the mountainous path they just travelled.

    12. Ride the Rocky Mountaineer from Denver to Moab, USA

    Travelling with: Carla Grossetti

    Sweeping views from the Rocky Mountaineer.
    The Rocky Mountaineer will continue as the Canyon Spirit in 2026, seen here carving through Ruby Canyon.

    Sighting wild animals is one of many incredible thrills along the two-day luxury Rockies to the Red Rocks route onboard the Rocky Mountaineer across America’s Southwest between mid-April and mid-October. In addition to the lone bear, we spot bighorn sheep, elk, beavers, pronghorn antelope, bald eagles and ospreys. Riding the rails onboard the luxury train, which was founded in Canada in 1990 and has been awarded the prestigious World’s Leading Travel Experience by Train several times, has never been about just getting from A to B. Ride the train from Denver to Moab and you will see the scenery change from snow-capped peaks to meadows, red-rock canyons and soaring cliffs that resemble ornate Gaudí-esque cathedrals. But it’s not until you get off the train that you can produce the ultimate Venn diagram, with nature and adventure in the intersecting spheres.